TO ALL OUR VALUED PLANHOLDERS:

GIVEN THE GOVERNMENT DECLARED HOLIDAYS AND
TO GIVE WAY FOR THE COMPANY'S ANNUAL SYSTEMS
PREVENTIVE MAINTENANCE CHECK, PLEASE BE ADVISED
THAT THE PROFESSIONAL PLANHOLDER CENTER SHALL
BE CLOSED BY


DECEMBER 17, 2014 (WEDNESDAY)

TO

JANUARY 2, 2015(FRIDAY)


NORMAL BUSINESS OFFICE HOURS WILL RESUME ON


JANUARY 5, 2015


HAVE A JOYOUS CHRISTMAS AND PEACEFUL NEW YEAR!!!




In view of distribution and settlement constraints requiring a limited timeframe for operations, we would like to announce the closure of TPG’s Regional Hubs, as follows:

• Cebu Hub, effective 01 October 2014

• Davao Hub, effective 16 October 2014

Nevertheless, TPG planholders can transact business at and with the Mandaluyong Head Office (HO), with the following contact details:

TPG MANDALUYONG HO
2/F The Professional Tower
#37 EDSA cor Boni Avenue, Mandaluyong City

Phone: (02) 5337061 loc 8040 to 8042

Text: (0915) 2628307 or (0929) 3757778
Note: Both numbers receiving SMS only

Email: customercare@tpg-plans.com or choosedeposit@tpg-plans.com

Website: www.tpg-plans.com

For planholders with pending claims, the staff of both Hubs will make sure that planholder claims are properly turned-over to Mandaluyong Head Office, if not fulfilled before their respective closure. We would like to thank the staff of Cebu and Davao Hubs for their dedication and perseverance in supporting TPG in this critical period.

TPG enjoins planholders to get their check/s ASAP while TPG's planholder servicing in Mandaluyong HO is still available.

Make sure to visit www.tpg-plans.com to check whether you are included in the list of qualified accounts by using the site’s search feature and learn more about the mechanics of claiming and the corresponding documentary requirements.

As similarly advised in our previous notices published in the Philippine Daily Inquirer & Sunstar last Dec 1 & 8, 2013 and Feb 15, 2014, we are pleased to announce that on 19 Nov 2013, TPG received the Court Order of RTC Makati Branch 149 dated 13 Nov 2013, to distribute check payments to entitled planholders with qualified in-force academic and pension plans. TPG has submitted to the Court the list of qualified planholders entitled to a percentage share of the liquification proceeds of TPG’s Trust Fund Assets. The same list may be verified at our Mandaluyong Office and viewed online from TPG’s website www.tpg-plans.com.

This final check settlement is the corresponding proportionate share of every account of entitled planholders in the Trust Fund and takes the place of all Fixed Redefined Benefits, Early Exit Benefits, Senior Citizens’ Option for Rapid Exit (SCORE) Benefits and all other benefits of the planholder’s preneed plan.

FOR FAST AND ORDERLY DISTRIBUTION OF PAYMENTS
STARTING 02 JANUARY 2014:

  1. DEPOSIT OPTION

    1. Check payments may be deposited in planholder’s bank account with any of the following banks:
      a. Allied Bank/PNB*
      b. BDO
      c. BPI
      d. BPI Family
      e. Bank of Commerce
      f. China Bank
      g. DBP*
      h. EastWest
      i. EastWest
      j. Land Bank*
      k. MetroBank
      l. OneNetworkBank
      m. PBCom
      n. PSBank
      o. RobinsonsBank
      p. RCBC
      q. Security Bank
      r. Sterling Bank
      s. Union Bank
      t. UCPB
      * Note that these banks have bank charges to be deducted from check pay-outs of planholders.

    2. Documentary Requirements: If check is to be deposited to the bank account of -

      1. INDIVIDUAL PLANHOLDER
        • Duly accomplished Bank Deposit Instruction Form (BDIF)
        • Copy of planholder’s government-issued ID (driver’s license, GSIS, SSS, etc...)signature clearly shown
      2. CORPORATE PLANHOLDER
        • Duly accomplished Bank Deposit Instruction Form (BDIF)
        • Duly notarized Secretary’s Certificate
        • Copy of the authorized signatory’s government-issued ID
      3. BENEFICIARY OR SUCCESSOR
        • Duly accomplished Bank Deposit Instruction Form (BDIF)
        • TPG Authorization Letter
        • Clear copy of planholderís government-issued ID
        • Clear copy of beneficiary/successor’s government-issued ID
      4. REPRESENTATIVE, NOT A BENEFICIARY OR SUCCESSOR
        • Duly accomplished Bank Deposit Instruction Form (BDIF)
        • Duly notarized Special Power of Attorney (SPA)
        • Clear copy of planholder’s government-issued ID
        • Clear copy of representative's government-issued ID
    3. EMAIL documents at choosedeposit@tpg-plans.com or FAX to (02) 5336381
  2. PICK-UP OPTION

    1. Check releasing is centralized at TPG BONI (Mandaluyong) Office, from 8:30 am to 4:30 pm, Mondays to Fridays. Planholders may claim their check/s in person by first securing a pick-up schedule with TPG. Contact details are listed below for easy reference.

    2. Documentary Requirements: Same with the Deposit Option (see above) minus the BDIF


    If you already submitted your documents, PLEASE DO NOT RE-SEND. It may cause clog in our database which will delay the receiving of other submissions.

    Thank you for your understanding and cooperation.